Table of Contents

▶️How To Create A Customer Prebill

Matt Staff Updated by Matt Staff

Unlike a customer invoice, when a customer prebill is created, general ledger accounts are not impacted. When a customer pays a prebill, then the payment is posted to the customer deposit liability account. Once vendor invoices are processed and the customer invoice is created, then the costs and revenue associated with the prebill post to the corresponding profit and loss accounts, which will be demonstrated in this "how-to" guide.

1. Open Prebill

In this "how to" guide, we will process payment for an open prebill. Then, we will process vendor invoices and create a customer invoice to follow the impact to various G/L accounts.

2. Process Customer Payment

In the main navigation menu, select the A/R module, expand "Customer Payment" and click on "receive payment". Follow the prompts and click "Next Step".

3. Enter Payment Information

Select "Cash Receipt" and click "Next Step". Then enter the customer information including payment method and amount. Click "Next Step"

4. Select the Prebill

Select the prebill to apply payment to and click "Next Step". Continue to follow the prompts and close the cash receipt journal.

5. Verify Payment Application

In the main navigation menu, select the "invoicing" module and click on "Manage Prebills". From the prebill list, select the desired prebill. Notice the change in prebill status from "open" to "paid".

6. Click on Payment Info

Within the prebill, expand the "Payment Info" section to view the prebill payment processed.

7. Process Vendor Invoices for the Order

8. Create Customer Invoice

Within the "Invoicing" module, either create a single invoice or an invoice from a list. Select all items to invoice. If needed, adjust sales tax and freight. Then click "Save" and close the sales journal.

9. Select the Customer Invoice

Within the "Invoicing" module, select manage customer invoices, and click on the new customer invoice. Notice the prebill icon is now green.

10. Payments Applied

On the customer invoice, the customer deposit previously received has been applied and the amount due, if any, remains as an open balance on the invoice.

11. Click on Account Distribution

Notice the impact to your various G/L accounts.

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