Table of Contents

▶️How To Move A Customer Deposit

Matt Staff Updated by Matt Staff

1. Click on Receive Payment

In the main navigation menu, select the A/R module, expand "Customer Payment" and click on "Receive Payment."

2. Start a New Session

Start a new session, select the date, book period, cash account, then click "Next Step".

3. Select Cash Receipt

Select cash receipt and click "Next Step".

4. Click on Process

Enter customer impacted by payment, enter "0" or any number for the check # column, and enter any amount. Then, click "Process".

5. Click on Move Deposit

Select the "Deposits & Credits" tab, locate the payment or credit to move, then click "Manage" and "Move Deposit".

6. Move Deposit

Enter the order number or leave the field blank to apply deposit to customer account, then click "Save".

7. Abort Session

Click on abort to leave the session and reapply payment.

8. Start a New Session

Start a new cash receipt session and process customer payment to correct invoice as you normally would.

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▶️How To Process A Customer Refund Check

▶️How To Process A Refund Check From Supplier

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