Table of Contents

▶️Process Cash Receipts From a Customer

Matt Staff Updated by Matt Staff

Whether a customer pays via check, EFT, or credit card, use the cash receipts to post the payment against an open invoice. You can process multiple payments from multiple customers with this process.

1. Select Receive Payment

In the Main Navigation Menu, click on the "A/R" module, expand the "Customer Payment" option and click "Receive Payment".

2. Enter Session Details

If you are starting a new session, click "New Session". To consolidate to a bank deposit for easy bank reconciliations, be sure to also select "Consolidate to a Bank Deposit". Verify cash account and book period, then click "Next Step >"

3. Select "Cash Receipt"

In the receipt type, select "Cash Receipt" and then click "Next".

💡 Tip!

"Cash Receipt" will be used for cash, check, and credit card remittances. Check out our other step by step guides to learn how to use the other Receipt Types, which are used to apply open credits to open invoices, process customer deposits without an invoice, etc.

4. Select the customer

Search for the customer either with an invoice number, order number, or the customer name.

5. Enter check number and amount

In the "Check #" field, either enter the check number, EFT number, or credit card confirmation number. Verify the name on check, enter the amount of the payment, then click "Next".

💡 Tip!

You can enter multiple customer payments for multiple customers on the same cash receipt. Just enter the pertinent information on each line item. When all information is entered, click "Next" to proceed.

6. Select open invoices

Select the invoices to apply the customer payment and click "Next". You can search for specific invoices in the search field. To apply the cash receipt as a customer deposit, click on "+ New Deposit".

💡 Tip!

If you have multiple payments to process in the same cash receipt, instead of clicking "Next" at the bottom of the screen, click on "Next Check" .

7. Click on Audit Only

Click on "Audit Only" and verify the amount to be posted to your cash account. If satisfied, click "Next".

8. Click on Close

Once the cash receipt is finalized, click "Close" to close the cash receipts journal.

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▶️How To Void An A/R Check

▶️How To Upload Cash Receipts

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