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▶️How To Manage Canceled Orders

Matt Staff Updated by Matt Staff

When an order is canceled in Aturian, it will no longer display in the order list. That said, vendor invoices and customer payments cannot be processed against the canceled order. Here are two ways to manage canceled orders.

1. Cancel an Order

To cancel an order, navigate to the order list, select "Manage" and click on "Cancel".

2. Reason for Cancellation

Write a reason for the cancellation and click on "Cancel".

3. Click on Manage Orders

In the main navigation menu, select the Accounting Module, and click on "Manage Orders".

4. List of Orders

In the manage orders section, notice a list of orders. To access a canceled order, simply click on the order number.

💡 Tip!

If a vendor invoice is received, you can process the invoice by entering a supplier invoice without a purchase order number. Include PO details in the notes section or invoice details. If a customer payment is received, you can process the payment as a customer deposit.

5. Click on Manage Customer

Another way to manage canceled order is at the customer lever. In the Customer Module, click on "Manage Customer".

6. Select the Customer

Search for the customer and select the customer number.

7. Click on Orders

Click on orders to view all orders for the customer.

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